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Order Clerks

General Information

Description

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Industry areas

  • Business Management & Administration

Job Outlook

Projected Job Growth (2022 - 2032)
-4%
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Job Outlook

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Overall employment of information clerks is projected to decline 4 percent from 2022 to 2032. Despite declining employment, about 154,100 openings for information clerks are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.

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Salary

Salary Information

Median Salary This is the median, or the midpoint, of the salary range for this career.

$38,060

State-by-state Salary

Gray states indicate no data available

Salary Range Salary varies based on years of experience, degree level and location.

$21,300
$52,570
No Information for this section

Education & Interests

Most Common Education Levels

People in this career achieve this level of education.

  • High school 63%
  • Post-secondary certificate 24%
  • Bachelor's degree 12%
  • Some college 0%
  • Master's degree 0%
  • Doctoral degree 0%
  • Associate's degree 0%
  • Post baccalaureate 0%
  • Less than high school 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

Related College Majors

Select major to see colleges that offer it

PERSONALITY CHARACTERISTICS

You may find this career fulfilling if you consider yourself to be:

  • Conventional — You have an interest in following procedures and regulations to organize information or data.
  • Enterprising — You have an interest in managing, negotiating and marketing, or leading and advising others.
  • Social — You have an interest in helping, teaching, advising, assisting or providing service to others.

Not sure what characteristics best describe you? Take the RIASEC Test.

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership

Knowledge

  • Customer and Personal Service
  • Education and Training
  • Computers and Electronics
  • Production and Processing
  • English Language

Gain insights into your knowledge by using the ASVAB Career Exploration Program

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Data supplied by Bureau of Labor Statistics, National Center of Education Statistics, Defense Manpower Data Center (View our update schedule). Contact any business, college or military service branch to answer additional questions.