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Bill and Account Collectors

General Information

Description

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

Business Breakdown

People in this career work in these sectors.

  1. Private, for profit82.75%
  2. Private, not for profit7.75%
  3. State and local government4.50%
  4. Self-employed3.04%
  5. Federal government1.96%

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Industry areas

  • Finance

Job Outlook

Projected Job Growth (2022 - 2032)
-10%
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Job Outlook

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Employment of bill and account collectors is projected to decline 10 percent from 2022 to 2032. Despite declining employment, about 19,200 openings for bill and account collectors are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.

Similar Careers

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Salary

Salary Information

Median Salary This is the median, or the midpoint, of the salary range for this career.

$39,470

State-by-state Salary

Gray states indicate no data available

Salary Range Salary varies based on years of experience, degree level and location.

$22,280
$52,100
No Information for this section

Education & Interests

Most Common Education Levels

People in this career achieve this level of education.

  • High school 48%
  • Some college 27%
  • Bachelor's degree 21%
  • Less than high school 2%
  • Post-secondary certificate 1%
  • Master's degree 0%
  • Doctoral degree 0%
  • Associate's degree 0%
  • Post baccalaureate 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

Related College Majors

Select major to see colleges that offer it

PERSONALITY CHARACTERISTICS

You may find this career fulfilling if you consider yourself to be:

  • Conventional — You have an interest in following procedures and regulations to organize information or data.
  • Enterprising — You have an interest in managing, negotiating and marketing, or leading and advising others.

Not sure what characteristics best describe you? Take the RIASEC Test.

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership

Knowledge

  • Customer and Personal Service
  • Administration and Management
  • Computers and Electronics
  • Administrative
  • English Language

Gain insights into your knowledge by using the ASVAB Career Exploration Program

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Data supplied by Bureau of Labor Statistics, National Center of Education Statistics, Defense Manpower Data Center (View our update schedule). Contact any business, college or military service branch to answer additional questions.