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For Educators: Military Resources

Telephone Operators

Median Salary
38,080
Job Outlook
N/A

Overview

What are the responsibilities of this role?

Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

What sectors do they work in?

Private for profit

69%

State and local government

17%

Private not for profit

10%

Federal Government

2%

Self-employed

1%

Compensation

What is the typical salary range?

$19,240

10%

$38,080

Median

$55,140

90%

How does location impact how much salary?

Education

What level of education do professionals in this role have?

Education Level

  • High school

    97%

  • Associate's degree

    1%

Skills and Interest

Which skill sets are the most valuable to possess?

Skills

  • Verbal Skills

    Mid

  • Leadership

    Low

  • Math and Science Skills

    Low

  • Technology Design and Control

    Low

  • Equipment Operation and Maintenance

    Low

  • Critical Thinking and Problem Solving

    Low

What knowledge should you bring to the table?

  • Customer and Personal Service
  • Administrative
  • Computers and Electronics
  • Telecommunications
  • English Language

What challenges will you likely face in the workplace?

Workplace

  • Repetitiveness

    High

  • Time Pressure

    Mid

  • Responsibility

    Mid

  • Decision Making

    Mid

  • Exposure to Job Hazards

    Low

  • Physical Activity

    Low

  • Level Of Competition

    Low

What personality traits help people thrive in this role?

Conventional

You like structure, staying organized, and working with systems to get things done efficiently.

Social

You love connecting with people, helping others and making a difference in your community.

Enterprising

You love taking risks in business or personal projects — and have the leadership skills to back it up.

RIASEC represents six broad interest areas—Realistic, Investigative, Artistic, Social, Enterprising, and Conventional—helping individuals identify careers that match their skills and preferences.

Take the RIASEC Test

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Data supplied by Bureau of Labor Statistics, National Center of Education Statistics, Defense Manpower Data Center (View our update schedule). Contact any business, college or military service branch to answer additional questions.