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For Educators: Military Resources
For Educators: Military Resources

Computer User Support Specialists

Median Salary
59,240
Job Outlook
+6%

Overview

What are the responsibilities of this role?

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

What is the job outlook?

Overall employment of computer support specialists is projected to grow 6 percent from 2023 to 2033, faster than the average for all occupations. About 62,700 openings for computer support specialists are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Compensation

What is the typical salary range?

$32,720

10%

$59,240

Median

$76,680

90%

How does location impact how much salary?

Education

What level of education do professionals in this role have?

Education Level

  • Bachelor's degree

    47%

  • Post-secondary certificate

    32%

  • Associate's degree

    13%

  • First professional degree

    4%

  • Some college

    1%

Which college majors best prepare you for this role?

  • Agricultural Business Technology/Technician
  • Computer Support Specialist
  • Medical Office Computer Specialist/Assistant

Skills and Interest

What knowledge should you bring to the table?

  • Computers and Electronics
  • Customer and Personal Service
  • Administrative
  • Telecommunications
  • Education and Training

What personality traits help people thrive in this role?

Conventional

You like structure, staying organized, and working with systems to get things done efficiently.

Realistic

You love hands-on work and solving practical problems — like fixing things and building stuff.

Investigative

You love figuring out how things work and researching subjects that interest you.

RIASEC represents six broad interest areas—Realistic, Investigative, Artistic, Social, Enterprising, and Conventional—helping individuals identify careers that match their skills and preferences.

Take the RIASEC Test

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Data supplied by Bureau of Labor Statistics, National Center of Education Statistics, Defense Manpower Data Center (View our update schedule). Contact any business, college or military service branch to answer additional questions.