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For Educators: Military Resources
For Educators: Military Resources

Bill and Account Collectors

Median Salary
44,250
Job Outlook
-9%

Overview

What are the responsibilities of this role?

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

What sectors do they work in?

Private for profit

81%

Private not for profit

10%

State and local government

6%

Self-employed

2%

Federal Government

1%

What is the job outlook?

Employment of bill and account collectors is projected to decline 9 percent from 2023 to 2033. About 17,000 openings for bill and account collectors are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Compensation

What is the typical salary range?

$23,050

10%

$44,250

Median

$60,170

90%

How does location impact how much salary?

Education

What level of education do professionals in this role have?

Education Level

  • High school

    48%

  • Some college

    27%

  • Bachelor's degree

    21%

  • Less than high school

    2%

  • Post-secondary certificate

    1%

Which college majors best prepare you for this role?

  • Banking and Financial Support Services

Skills and Interest

Which skill sets are the most valuable to possess?

Skills

  • Verbal Skills

    Mid

  • Leadership

    Mid

  • Math and Science Skills

    Low

  • Technology Design and Control

    Low

  • Equipment Operation and Maintenance

    Low

  • Critical Thinking and Problem Solving

    Low

What knowledge should you bring to the table?

  • Customer and Personal Service
  • Administration and Management
  • Computers and Electronics
  • Administrative
  • English Language

What challenges will you likely face in the workplace?

Workplace

  • Repetitiveness

    High

  • Decision Making

    High

  • Level Of Competition

    High

  • Time Pressure

    Mid

  • Exposure to Job Hazards

    Low

  • Responsibility

    Low

  • Physical Activity

    Low

What personality traits help people thrive in this role?

Conventional

You like structure, staying organized, and working with systems to get things done efficiently.

Enterprising

You love taking risks in business or personal projects — and have the leadership skills to back it up.

Social

You love connecting with people, helping others and making a difference in your community.

RIASEC represents six broad interest areas—Realistic, Investigative, Artistic, Social, Enterprising, and Conventional—helping individuals identify careers that match their skills and preferences.

Take the RIASEC Test

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Data supplied by Bureau of Labor Statistics, National Center of Education Statistics, Defense Manpower Data Center (View our update schedule). Contact any business, college or military service branch to answer additional questions.